Frequently Asked Questions

Membership Options

  • To ensure the best experience, we require a minimum commitment of 3 months upon signing up for membership, after which membership will continue on a month-by-month basis. Payment will be processed monthly for your convenience.

  • We understand that life can change, and, by extension, your needs. You can easily pause your membership under the following conditions:

    1. Eligibility: Memberships can be paused only after a minimum of two months from the initial purchase.

    2. Notice Requirement: A minimum of 7 days’ notice prior to your next scheduled payment is required to process the pause. If less notice is given, we may not be able to apply the pause for the upcoming payment cycle.

    3. Pause Duration: The minimum duration for a paused membership is one month, and the maximum duration is three months within a 12-month period.

    4. Processing Fee: A processing fee of $10 per paused month will be charged during the pause period.

    5. Reactivation: Your membership will automatically reactivate at the end of the selected pause period unless you request an extension or reactivate it earlier.

    Please contact us at hello@mirakilifeworkspace.com

  • Member Compensation is our way of giving back to you when the space is rented out externally by non-members any day from Wednesday to Friday. Here’s how it works:

    • When It Applies: If the space is booked for external use by non-members (like private events or workshops) and you’re unable to use it during those times, you’re eligible for compensation.

    • How It Works: You earn $1 per hour for each hour the space is rented externally, up to a maximum of $8 per day.

    • Advance Notice: Members will be notified at least 48 hours in advance if the space is booked for external rentals that may affect their access.

    • Getting Paid: Once your accumulated compensation reaches $50, a coupon will be automatically applied to your future membership payments. This helps you save money on membership payments.

    This system ensures that even if you can’t use the space during certain times, you’re still benefiting from our rental arrangements. Plaese note that the Member Compensation program does not apply if Studio Access members book the space.

  • External non-member rentals refer to the booking of our space by individuals or groups who are not current members of our co-working or studio community. Here’s how it works:

    • Booking: These rentals can be scheduled for various events, workshops, or productions.

    • Availability: The space is available for external rentals based on our regular schedule and any specific booking guidelines (from Wednesday to Sunday).

    • Access: Non-member rentals are distinct from member bookings and follow separate terms and pricing.

    • Impact on Members: On days when the space is rented externally, members may not have access to the area. To compensate, our Social Access (Co-Working Plan) members receive $1 per hour, up to $8 per day, in the form of a coupon once the total reaches $25. Only bookings from Wednesday to Friday apply for the member compensation program. Studio Members do not qualify for this program.

  • On Mondays and Tuesdays, our space is reserved exclusively for co-working activities.

    • Booking Restrictions: During these days, the space is not available for external rentals or private events, ensuring that our co-working members and users have dedicated access to the space.

    • Impact on Members: Co-working members can use the space as usual on these days, without any interference from external bookings.

  • Members with Studio Access memberships who wish to make regular studio bookings can utilize our convenient booking system. Simply access the system and redeem your hours using the email you provided upon purchasing your membership. To book the studio, members must reserve the space for a minimum of 3 hours, with availability from Wednesday to Sunday, and can schedule up to 3 days in advance, adhering to the standard cancellation policy.

    For event rentals, we ask that you please answer our questionnaire form here before booking time for your events. It will allow us to better understand your upcoming event and activity, and provide guidance if necessary. We reserve the right to say no to certain events and activities if we deem that they do not align with our space.

  • We’re sad to see you go, but we understand that things change. You will be able to cancel your membership after the initial three-month commitment. Alternatively, you may pause your membership for at least 1 month, anytime after the first 2 months of your membership. Please check our Membership Pause Policy for more information.

    Please note, if you cancel and later decide to return, your membership rate will be adjusted to reflect the current rate at that time.

  • Your friends are our friends! All member packages with access to our co-working hours on Monday to Wednesday (Social & All Access) will receive a complimentary Day-Pass each month, which can be redeemed using your unique member code. Additionally, you will receive a discounted code that can be used for up to 5 Day-Passes per month.

    For members who have access to the studio space from Thursday-Sunday (Studio & All Access), you’re able to bring up to 15 people to help support your shoot, event, or activity. Should you require accommodations for a larger group, kindly complete our questionnaire form provided here before proceeding with your booking.

  • You will have access to select pieces of equipment during co-working hours. However, please be mindful that your access is limited and shared among other members utilizing the space. The equipment is intended primarily for light testing and small projects. We encourage you to consider booking the space privately for more extensive projects, utilizing your member discount for an enhanced experience.

  • Yes! You can obtain a day pass to see our space from Monday through Wednesday. You can get your day pass here.

  • At this time, the space does not offer business registrations or mail services.

  • There is free street parking available on Golden Ave and Silver Ave and paid parking is available on Dundas St W. Please note that all parking spots on the premises are strictly reserved for tenants. Our space is conveniently accessible via TTC, with streetcar 506, 505 and 504A just around the corner and a 10-minute walk from Dundas West subway station.

  • Nope! There are no hidden fees. For Social Access members, the only additional costs would be if you want to rent the space (at a discounted rate) from Thursday-Sunday. For Studio and All-Access members, there will only be additional costs if you choose to go over your allotted 12 hours studio access

    To learn more about this, please view our Policies page.

  • When using the studio privately, members have access to following equipment:

    1x Retractable backdrop pole

    4x Mantis stands

    2x C-stands w/ arm

    1x Kupo stand with Boom

    3x Apple boxes

    2x V-flats

    6x Sandbags

    1x Rolling cart

    3x Godox AD600 with

    Canon/nikon transmitter

    1x Reflector disc 32in

    2x Reflectors 7in

    1x Squarebox 70cm/27in

    1x Parabolic w/ grid 120cm

    1x Stripbox w/ grid 35x160cm

    1x Stripbox w/o grid

    1x Octabox 175cm/6ft

    1x Scrim Jim 6x6ft

    1x Garment steamer

    1x Rolling rack

TO NOTE: We may be unavailable to supervise or meet you at the space. Please keep in mind that there are security cameras recording at all times to record your arrival, departure, liability, backdrop use, and crew count. Thank you for your understanding.